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The Most Common Mobile Incidents and How to Handle Them

Reading Time: 3 minutes

If your device is connected to the network, there is always a chance that it can be breached. Your mobile phone falls in this category as well. Mobile incidents can happen anytime, anywhere; it could be a social engineered attack or even a malware attack. We use mobile phones for various purposes – For payments, texting, emailing and storing most of our data. Should a cybercriminal get into our mobile phones, it can steal our valuable data and use it for their benefit. This is why mobile security is of high importance. 

However, every day we hear news of online incidents throughout the world. Even with smart software installed, cybercriminals are still finding their way to plant malware into our devices, hiding deep inside files. Therefore, we should be prepared to face an attack should it happen to us. It is up to an incident response team to identify the hidden threat and recover lost data and stop cybercriminals from hacking the system. 

This article breaks down the different types of mobile incidents you should be wary of and how having an incident response plan can help. 

2 Common Types of Mobile Incidents 

  1. 1.Data breach viamobile device 

Due to mobile phone’s more significant role in operating various operations of large or small organizations, it is at a greater risk of being attacked. A mobile phone consists of personal and organization valuable data. If the incident response plan is not well prepared, then the organizations can be at significant risk.   

  1. 2.Insider attack via mobile device

Identifying insider attacks is challenging because there is very little data available to work on, and security tools have not evolved to their potential yet. There will be an identified suspicious individual and incident responder asked to perform an investigation on the mobile phone in a regular scenario.  

Overall, it becomes harder to make an incident response plan when it is a mobile incident.  

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Mobile Incident Response Tools and Resources 

The best incident response plan would be to have tools prepared in advance for the investigation. The tools will analyze the system, configuration, apps, and network for mobile incidents. The data acquisition tools will help you handle the device properly; it will not let any changes be made to the available data on the device and help you retrieve any lost data. These tools are mainly used to recover lost data. Copy of the original device data is made so that analysis tools can run on the duplicate without disturbing the real data.  

List of tools for data acquisition- 

  • Logical 
  • Backup 
  • Physical 
  • Proxying network traffic 
  • Image verification 

After the lost or damaged data has been recovered, analyzing tools can be run to find the required information. Timeline analysis, searching, file carving, comparative, malware analysis are some of the tools an incident handler can use. Squadcast, pager duty, and AlertOps are some of the apps you can use to notify suspicious activities in advance.    

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The Role of Incident Responders in Defending Against Mobile Attacks 

Incident responders play a vital role in mobile incidents by sticking to incident response policy. It is the incident responder’s responsibility to respond to a mobile incident without compromising data. The steps to the incident response plan are as follow: 

  • Identify: Identify the breach/threat. 
  • Contain: Isolate the containment area so that other areas do not get infected. 
  • Recover: Recover the lost and damaged data. 
  • Learn: Document your every move and learn from it for a better future response.   

Become an Incident Responder 

As new user-friendly software is developed every day which requires our personal information, we are more at risk. Cybersecurity incident response is a growing field that lacks skilled talent. Not everyone has the proper skills to get into this industry. Yes, candidates learn about incident response policy in their courses and go through a test to be qualified professionals, but initially, they still need skills that match this fieldwork. They should be witty, fast, and able to understand the next move of the cybercriminal.  

EC-Council Certified Incident Handler v2 program has been designed keeping in mind highly skilled candidates that want to acquire certification. The program has been designed by collaborating with cybersecurity and incident handling and response practitioners across the globe. Candidates will not only gain knowledge in theories, but they will also experience real scenarios.  

Over 10,000 Incident Handler jobs remain unfilled!

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