Who is an Incident Handler?
When faced with a cyber incident, an incident handler plans, manages, coordinates, and communicates with fellow cybersecurity professionals to contain and mitigate the incident. The roles and responsibilities of an incident handler vary depending on an organization’s online presence and the type of data collected and stored.
According to the Annual Cost of a Data Breach Study by IBM, the impact of a data breach on an organization is approximately $3.86 million. A skilled incident handler will be able to reduce the financial burden on organizations. Another report by IBM showed that an effective incident response could reduce the cost of a breach by $14 per compromised record!
|“Organizations are looking for professional incident handlers and response personnel who can prepare security policies and plans to tackle incidents with efficacy in time-constrained scenarios to reduce the impact of incidents.”
– Jay Bavisi, President of EC-Council Group
The roles and responsibilities of an Incident Handler:
Broadly, an incident handler is expected to:
- Define, document, and communicate the roles that various professionals would place in the face of an incident. These roles vary, depending on the severity of the incident.
- Establish, confirm, and publish channels of communication. This is a must to ensure proper flow of tasks and communication to minimize dwelling time.
- Combat different types of cybersecurity threats, attack vectors, threat actors, and their motives.
- Identify the signs and costs of an incident.
- Perform vulnerability management, threat assessment, risk management, and incident response automation and orchestration.
- Ensure all incident handling and response best practices, standards, cybersecurity frameworks, laws, acts, and regulations are followed.
- Ensure a first response procedure, including evidence collection, packaging, transportation, storing, data acquisition, volatile and static evidence collection, and evidence analysis is in place.
- Use anti-forensics techniques used by attackers to find cybersecurity incident cover-ups.
What to do before the incident?
The more information an incident handler brings to the management, the better the company can strengthen the security system and establish channeled communication during a crisis.
What does it take to become an Incident Handler?
Incident handling requires more than extraordinary skills. It requires never-ending perseverance, especially during times of crisis. The profession calls for respect, courage, and dignity as those of first responders.
Do you want to be an incident handler and work on a containment plan to reduce the cost of damage and mitigate further incidents? Join the industry-recognized credential program, EC-Council Certified Incident Handler (E|CIH). The latest iteration of E|CIH program has been developed in collaboration with cybersecurity and incident handling response practitioners across the globe.