Creating One Cyber Safe Business at a Time

E-commerce websites are increasingly vulnerable due to their constant growth in the market. In 2018, the global e-retail sales amounted to 2.8 trillion U.S. dollars and projections show a growth of up to 4.8 trillion U.S. dollars by 2021. [1] Online shopping is usually performed on smartphones, tabs, or computers. The adoption of internet is increased from 52% of the total population to 89% in 2018 which boosted e-commerce sales worldwide, of which 62% is the traffic generated by smartphone. [2]

Securing Online Integrity of Your Business

Juniper Research has predicted that by the end of 2019, the rapid digitization of consumer lives, and enterprise records will increase the cost of data breaches to $2.1 trillion globally, which is almost four times higher than 2015. [3]

Analyzing the statistics, it is significant to take practical measures to safeguard the integrity of your online business, which includes –

Investing in Penetration Testing

Penetration testing is a proactive measure to breach the security of a network or website. It is performed in a controlled environment to test the vulnerabilities existing in the application, OS, network, or other devices. The process also helps in monitoring data loss and end-user behavior. By performing penetration testing, you can identify the vulnerabilities on your website and attain them before a malicious attacker exploit them. It is a crucial process to safeguard your website and the sensitive data that belongs to your consumers. The penetration testers penetrate the web applications and networks after receiving permission from the management. They often follow a tailored process to search for vulnerabilities using the tools and methodologies that they are comfortable using.

Consider Content-aware Data Policies

Considering the importance of privacy of confidential information, it is important to establish an infrastructure where data can be transferred within the organization safely. The content-aware data policies create a process with predetermined filters which manages data transfers on the individual merit. The filters are applied at employee authorization status, file extension types, endpoint monitoring, and transfers requests that meet the criteria of security standards.

Protection from SQL Injection Attacks

An SQL injection is a hacking technique where the attacker executes the attack using a command and control language for relational databases such as Oracle, SQL Server, and MySQL. These databases are used at the backend of web applications which are written in PHP, ASP.NET or other scripting languages. It ensures that the content and behavior of these websites is in a database server. An attacker can gain access to the database by passing a simple SQL query which would give an attacker the access to modify, transfer, or delete the content in the database. There are various tools, free and paid, that the enterprise should use to protect its business from getting vulnerable online.

Protection from XSS Attacks

You may allow your customers or visitors to share their reviews, and comments so that their opinion can help others in decision-making. However, by permitting the users to post their content, you may invite cross-site scripting (XSS) attack. These attacks are launched from the text field or HTML element, and the script sends a request to the backend server. An XSS attack will make your website display illegitimate content and when other users click on a button or run a script, it could make their personal data vulnerable. Such breaches can damage an organization’s reputation.

Other security-related practices that an organization should implement internally:

Keep your operating system and software up-to-date

Whenever a patch or update is released to your software or operating system, make sure that the entire staff dedicates time to download and install without delay. If the patch has to be fixed manually, then network administrator should ensure updating the patch in all the systems either visiting them individually or remotely updating them. These updates are crucial to address vulnerabilities to emerging threats which makes them the best defense against the latest attacks.

Setup firewall

A firewall protects the internal networks from external threats. The firewalls should be installed on the network as well as on all the devices connected to the network. The devices may be computers, mobile phones, scanners, and other endpoint systems that should be installed and updated with the latest anti-virus, anti-malware, and anti-spyware software.

Security of wireless networks

An open network will invite and attract all sorts of vulnerabilities. It is important that your wireless network should be encrypted and locked with a strong password which should not be shared with anyone in general. For guests, you can create separate access and share with regular visitors. The passwords to the guests’ logins should be changed regularly since the guests’ devices may save login credentials indefinitely. It is always a good practice of not sharing the login credentials of the closed network with the employees and in turn, assign the systems which are connected default and the password is hidden.

Safe environment with secure access

Ensure your office to be safe from unauthorized access of the visitors. The laptops, mobile devices, and other endpoint devices should be stored securely with remote tracking software. The encryption of portable devices like DVDs and USBs will reduce the damage of the data in case of loss or theft. The access to the network should be clearly defined and restricted and the access to the employees moving out from the organization should be removed immediately.

Cybersecurity education to the employees

No matter whatever the best tools and practices you adapt to secure your infrastructure, a little negligence from an employee would result in an outbreak of breach. Hence, it is important that there should be regular training to the employees on various cybersecurity practices. The employees should be trained on the threats and safest way to use the business internet and email.

Securing an e-commerce business is not an easy task. When the business is completely dependent on online transactions, there are ample possibilities of picking up vulnerabilities from various clients’ locations. An application security engineer is personnel who is responsible for the security of the web application in assistance with other cybersecurity experts. EC-Council’s Certified Application Security Engineer (C|ASE) program prepares the software professionals with the necessary capabilities that are expected by employers worldwide. It is a comprehensive application security development program that will help software professionals create secure applications. Learn more about the C|ASE program from our website.


  1. https://www.statista.com/topics/871/online-shopping/
  2. https://www.nationmaster.com/ecommerce
  3. https://www.juniperresearch.com/press/press-releases/cybercrime-cost-businesses-over-2trillion-by-2019
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